Call waiting | Voxomax

Turn your telephone into a communication channel and make the most of it!

On-hold messages have the potential of transforming a negative experience into a business opportunity. Instead of being a negative process, it adds value to your customer service. Moreover, it allows to:

1.Project a positive and professional image;
2.Promote your products, services and community commitment
3.Entertain your callers with information or music
4.Increase your call retention rates
5.Eliminate frustrations

« On-hold telephone messages » are an essential tool to an efficient customer service. When neglected, they become a major irritant and may project a lack of professionalism. On average, customers put on hold will wait up to 3 additional minutes when on-hold messages are broadcasted. Use this tool to your advantage and increase call retention. Optimize your customer service!

Vox O Max offers a turnkey solution!

Select musical themes from our royalty-free library;
Choose among our many professional narrators;
Benefit from our advice in the design of your telephone messages;
We create with your company in mind.

Click here to listen to our voices

Example:

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Mix the best background music to your on-hold messages.

We pay special attention to the selection of our musical playlist. Great news. Our musical tracks are now royalty free. We treat our artists in a fair way in order to attract the best of the best. Our musical library has many styles and ambiances… from lounge to jazz and even holiday music.

Phone systems

We adapt to all types of equipments may it be analog or VoiP phone systems. When necessary we can guide you and advise you on appropriate alternatives. For more information, contact one of our specialists at 1 800 265-0111.